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Reporting by Consumer

  If you think you may be experiencing an adverse event caused by a medicine or medical device, seek advice from your doctor / pharmacist as soon as possible.



Reporting Medicinal Problems


The National Pharmaceutical Regulatory Agency (NPRA), Ministry of Health Malaysia, provides several methods for consumers to report any side effects or adverse events following immunisation (AEFI) you or someone in your family has experienced. Your reports help improve the safe use of medicines in Malaysia.

You are encouraged to take the appropriate REPORTING FORM below to your healthcare provider (such as a doctor or pharmacist). Your healthcare provider will be able to provide clinical information based on your medical records that can help us evaluate your report.

However, if for any reason you do not wish to have the form filled out by your healthcare provider, you may report directly to the NPRA. Just download and print out the form, complete the details yourself, and submit it to us by email, fax or post at the address stated below. Please provide as many details as possible to ensure your report is useful. Your details will remain confidential and will not be passed on to any person outside NPRA without your permission. You will only be personally contacted if we need additional information related to your report.  


Which form to use?
(If you are a Healthcare Professional, please click here to report a medicinal problem or adverse drug reaction.)


Consumer Side Effect Reporting Form
Adverse Events Following Immunisation Reporting Form for Minor Reactions
  • To report any minor side effects or adverse drug reaction you or your child encounter after vaccination .
  • Please download, complete, and take the form to your healthcare provider who gave you or your child the vaccine. Your healthcare provider will be able to provide specific information on the vaccine that can help us evaluate your report.
  • For further information on vaccine safety, please click here.




For enquiries on reporting side effects/ AEFI,   please contact:

Pusat Pasca Pendaftaran Produk & Kawalan Kosmetik
Agensi Regulatori Farmasi Negara (NPRA)
Lot 36, Jalan Universiti,
46200 Petaling Jaya, Selangor.
Tel. No.: 03-7883 5550
Fax. No.: 03-7956 7151
Email:This email address is being protected from spambots. You need JavaScript enabled to view it.