Follow Us: social media social media social media    Language :           

FAQ Quest3+ USB Token Update

1. How do I register new membership in Quest3+?

Flow chart for new membership registration
faq1

2. How to do change of authorized person in Quest3 and Quest3+?

Flow chart for change of authorized person
faq2

3. How to add supplementary user in Quest3+?

Flow chart for supplementary user application
faq3

4. How to do renewal for existing Digicert token?

You can login to Quest3+ to select package or can print membership slip at ‘membership application status’ in Quest3+ and proceed to buy new token from MSC Trustgate.

5. How to do renewal for existing Trustgate token?

Flow chart for USB token renewal (expired Trustgate token)
FAQ5

Flow chart for USB token renewal (valid Trustgate token)

FAQ52

6. Invalid username/password

Kindly recheck both username and password. Username can be checked in membership slip and password can be reset at icon 'forget password' in Quest3+.

For existing Quest2 / Quest3 users, when first time login to Quest3+, kindly reset your password at icon 'forget password' in Quest3+. The default password can be changed under membership utilities once login.

qrcode